Privacy Policy

Effective Date: July 1, 2020
Last Updated: February, 13, 2025

Wanderlust Luxury Rentals (“we,” “us,” or “our”) is committed to protecting your privacy. This Privacy Policy explains how we collect, use, and protect your personal information, including SMS communication policies, data rights, and security measures.

1. Data Collection

We collect personal information when you:

  • Book a rental or inquire about our properties.
  • Sign up for our newsletter or marketing communications.
  • Contact us for customer support or concierge services.
  • Engage with us on social media or through our website.

The personal information we may collect includes:

  • Name, email address, phone number, and mailing address.
  • Payment information for booking purposes (processed securely).
  • Travel preferences and special requests.
  • Any other information you voluntarily provide.

2. Data Usage

We use the information we collect to:

  • Process bookings, payments, and confirmations.
  • Personalize and enhance your guest experience.
  • Provide customer support and respond to inquiries.
  • Send updates, promotional offers, and exclusive deals (only if you opt-in).
  • Improve our services, website functionality, and marketing efforts.
  • Comply with legal and regulatory requirements.

We do not sell, trade, or share your personal information with third parties for marketing purposes.

3. Data Protection

We implement industry-standard security measures to protect your personal information, including:

  • Secure servers and encrypted payment transactions.
  • Limited access to personal data by authorized personnel only.
  • Routine security audits to maintain compliance with privacy standards.

While we take every reasonable precaution, no online system is 100% secure.

4. User Rights

You have the right to:

  • Access, update, or correct your personal information.
  • Request deletion of your data, subject to legal obligations.
  • Withdraw consent for marketing communications at any time.
  • Request details about how your data is used.

To exercise these rights, contact us at reservations@wanderlustlux.com. 

5. Opt-In and Opt-Out

  • Marketing Communications: You can opt-in to receive emails or SMS updates about special offers and experiences. If you no longer wish to receive these, opt-out by clicking "unsubscribe" in our emails or replying "STOP" to SMS messages.
  • Booking Communications: Transactional emails and texts related to reservations, check-ins, or customer support will still be sent as they are essential for your booking.

We do not share phone numbers with third parties or affiliates for marketing purposes.

6. Terms and Conditions for SMS Communications

Consent for SMS Communications

By opting in to receive SMS communications, you agree to receive text messages from Wanderlust Luxury Rentals regarding booking updates, service notifications, and relevant property details. We do not share your phone number with third parties or affiliates for marketing purposes.

Types of SMS Communications

Upon opt-in, we may send SMS messages related to:

  • Guests & Customers: Booking confirmations, check-in instructions, special offers, and local recommendations.
  • Job Applicants: Updates on the status of applications and hiring processes.

Messaging frequency may vary. We will send between 1 and 10 messages per day across all numbers.

Standard Messaging Disclosures

7. Policy Updates

We may update this Privacy Policy from time to time. Changes will be posted on this page with an updated "Last Updated" date. If significant changes occur, we will notify you via email or website announcement.

8. Accessibility

This Privacy Policy is available:

9. Contact Information

For privacy-related inquiries or requests, contact:

Wanderlust Luxury Rentals
2429 Bath Street, Santa Barbara, CA 93105
reservations@wanderlustlux.com
(805) 319-4400

Thank you for choosing Wanderlust Luxury Rentals. We value your privacy and are committed to providing a secure and seamless experience.